Case study

SCJ Renewables

Marketing & Communications Function 

Brief

SCJ Renewables, one of the North East’s most experienced installers of Solar PV systems, sought to establish an ongoing communications plan which utilised an array of different marketing tactics. 

This activity looked to increase their profile and ultimately, improve the sustainability of the business. 

Challenge

Whilst SCJ Renewables had become one of the most reliable, recognised suppliers of renewable energy in the region since its inception in 2018, the organisation lacked the sufficient marketing resources and in-house knowledge to continue to raise awareness of the brand amongst a wider audience. 

It became clear that before developing a strategy for activity, further work was needed to help the team identify and understand their audience, assess their current communications activity, clarify their objectives and goals, and determine how best to present this to audiences — laying the groundwork for a strategy with clear tactics and measurable outcomes.


Strategy

We began by facilitating a SWOT & PEST workshop to better understand to team’s needs. From this, we developed a communications plan featuring a range of tactics – delivering assets to be used across the campaign as well as building awareness of the brand amongst existing and new audiences.   


Key Messages

  • SCJ Renewables is a leading solar PV installation and maintenance provider for both domestic and commercial clients in the North East of England and across the UK.
  • SCJ Renewables is driven by delivering a first-class service for its customers, providing them with direct access to their experienced, hands-on directors along with a no-obligation survey and quote. This approach has gained SCJ Renewables an outstanding reputation with its customers, with more than 60 five-star Google reviews and a 95% response rate within 24 to 48 hours.

Audiences

As part of the initial SWOT & PEST workshop, SCJ Renewables identified their key target audiences as: 

  • Commercial – Private business owners, building management companies, building organisations, renewable energy consultants, solar panel materials providers. 
  • Domestic – Homeowners, landlords, electric car drivers, general public. 

Activities

  • MEDIA RELATIONS
  • CREATIVE AND GRAPHIC DESIGN
  • VIDEOGRAPHY & EDITING 
  • SOCIAL MEDIA CONTENT GENERATION & SCHEDULING 

Results

Following the initial workshop, we delivered a range of practical tactics to help SCJ achieve its goals, including:

  • Full communications plan with SMART objectives based on SCJ’s objectives.
  • A regular social media content plan to promote work across various platforms as well as the creation of profiles to increase social media presence.
  • Creation of a new website to raise awareness amongst potential customers and enhance the customer experience. 

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